Privacy Policy
At AE Media Services, your privacy is very important to us. As a creative partner specializing in video production and storytelling for leading brands, we are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you engage with AE Media Services, we may collect:
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Contact Details: Name, email address, phone number, and company name if you fill out enquiry forms or contact us directly.
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Project Information: Any details you share with us regarding your creative needs, project requirements, or service requests.
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Usage Data: Non-identifiable information such as IP address, browser type, device information, and pages visited, used to improve website performance.
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Files or Attachments: If you send us creative briefs, references, or sample content.
We do not collect sensitive personal data unless it is directly related to the services you request.
How We Use Your Information
We use the information we collect for:
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Responding to enquiries and communicating about potential or ongoing projects
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Understanding your creative requirements to deliver customized video and media solutions
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Improving our website, services, and client experience
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Keeping you updated on services, new offerings, or promotions (only if you opt-in)
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Ensuring compliance with applicable laws and preventing fraudulent or unauthorized use of our website
Sharing of Information
AE Media Services does not sell or trade your personal data. We may share information only in the following cases:
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With trusted service providers (such as hosting, analytics, or production vendors) who support our business operations under confidentiality agreements
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When legally required to comply with applicable regulations or enforce our rights
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In connection with a business transaction (e.g., merger or acquisition), with safeguards to protect your information
Cookies & Tracking
We may use cookies and similar technologies to:
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Store visitor preferences
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Track website analytics
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Improve user experience
You can disable cookies in your browser settings, but some parts of the website may not function properly.
Data Security & Retention
We implement reasonable technical and organizational measures to protect your personal information. We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law.
Your Rights
Depending on applicable laws (GDPR, CCPA, or Indian IT Act), you may have rights to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Restrict or object to certain processing activities
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Withdraw consent (where processing is based on consent)
Requests can be sent to info@aemediaservices.in and we will respond within the legally required timeframe.
Children’s Privacy
Our services are intended for professionals and businesses. AE Media Services does not knowingly collect personal information from children under 13. If you believe your child has shared such information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Effective Date: September 15, 2025
